Delivery & Returns

Delivery

 

For UK standard delivery, the charge is £2.80 for orders under £20. We offer free delivery for orders over £20. We will dispatch with Royal Mail 2nd Class, and your order should arrive in 2-3 working days.

 

International Delivery

 

For international delivery, the charge is £14.99 for orders under £250. We offer free delivery for orders over £250. Taxes will be adjusted. Delivery time may vary depending on the mailing address. Please get in touch with us via hello@houseofglaze.com if you have any questions regarding international shipping.

 

Returns and Refunds

 

We offer a refund or exchange within 14 days of your delivery. You will have 14 days to return your order after receiving your delivery. The products must be undamaged with their original packaging. To return your order, simply get in touch with us via our email hello@houseofglaze.com with your order number and the products you would like to return or exchange. You will need to post a copy of our original order along with the return.

 

Once we have received your order and inspected your return, we will email you to let you know. We will refund you within 14 days.

 

You will have to pay your own shipping cost (which is non-refundable) for returning your order.